Customer Care & Help Desk
ITIL 4
Customer Service Certification
Help Desk Professional Certification
Help Desk Manager Certification
Principles of Service Management
Culture of Services: Paradox of Customer Relations
The Importance of interpersonal skills
Managing Business Relationships
Developing high trust work relationships
Communication and Interpersonal Skills at Work
Communication Strategies for a Virtual Age
Effective Questioning for Call Handlers
Cybersecurity
Certified Computer Forensic Examiner
Official Secrets Act, United Kingdom
Computing Technology Industry Association A+ Certification
Network Defense Management
The Cyber Security Landscape
Computer Forensics
Identifying and safeguarding PII
Social Networking
100W - Operational Security (OPSEC) for Control Systems
210W-09 Cybersecurity for Industrial Control Systems - Attack Methodologies
210W-06 Cybersecurity for Industrial Control Systems - Current Trends
Cyber Security Awareness
Anatomy of a Hack
ITSM
Mid-Warwickshire College (UK)
Udemy
Udemy
Hanken School of Economics (Finland)
Kyoto University (Japan)
Open University (UK)
Open University (UK)
Open University (UK)
University of Leeds (UK)
University of Toronto (Canada)
University of East Anglia (UK)
IACRB
UK Government
CompTIA
Coventry University (UK)
Coventry University (UK)
InfoSec Institute
United States Department of Defense
United States Department of Defense
U.S. Department of Homeland Security
U.S. Department of Homeland Security
U.S. Department of Homeland Security
U.S. Department of Homeland Security
National Counter Intelligence & Security
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